Job Detail

• Plan, organize, direct, control and evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Develop, implement and analyze budgets
• Participate in marketing plans and implementation
• Set staff work schedules and monitor staff performance
• Address customers' complaints or concerns
• Provide customer service
• Recruit, train and supervise staff

Supervision

• 16-20 people
• Working groups
• Contractors
• Staff in various areas of responsibility

Credentials

Certificates, Licences, Memberships, and Courses 

• Beverage services manager certification
• Food service manager certification
• Food and beverage server trade certification
• Responsible Beverage Service Certificate
• Bartender certification
• Bartender/Mixology Certification Course
• Customer Service Excellence Certificate
• Smart Serve
• Occupational Health and Safety Certificate
• Safe Food Handling certificate
• Food Safety Certificate